Simple Solutions That Work! Issue 11

Contact: JEFF KELLER jeff.keller@mmei-inc.com CROSS FUNCTIONAL COMMUNICATION IS KEY For a new furnace system to function optimally, it’s vital that the planning process include all of the functional areas that will play a role in the design and operation of the furnace. Too often this is not the case resulting in key aspects of the necessary communication never occurring. Pumps provide a good case study to demonstrate the benefit of cross functional communication. Certainly, from an investment standpoint, the pump may be one of the smaller elements of the overall system, and so it can be easy to leave the conversations about how the pump will integrate into the system until later in the process of design. When this occurs, many of the issues identified in the previous paragraph can emerge and be detrimental to the overall performance of the new system. As an example, if the furnace archways are not properly sized and positioned, it can restrict the benefit of the circulation flow provided by the pump resulting in lower melt rates and throughput. This has a large negative financial outcome as performance will suffer, and the cost to correct the problem once the furnace is full and operating is substantial. The prevention of problems like this comes from cross functional communication occurring very early in the system design process. Ask yourself, do I have everyone I need at the table and in the loop? Do I have the direct knowledge sources, or might I be introducing bias by leaving 15 certain people out or only focusing on the end game result. It’s cliché to say the devil is in the details, but nowhere is this truer than in a foundry environment. The number of variables in the equation requires that you have a full design team in place with representation from production, maintenance, quality, sales, finance, purchasing and all the key vendors to ensure that the details emerge early in the process and can be accounted for in the system design. EVEN A FULLY AUTOMATED SYSTEM IS ALL ABOUT THE PEOPLE The increasing adoption of SMART technology and other ways to work to reduce process variability are clearly part of a beneficial trend that can bring major advantages to your furnace system. We have a new SMART pump line, and have seen how our customers benefit from this new ability to have the pump react to changing inputs to ensure continued optimal operations. These new innovations will continue, and the industry will be the beneficiary, but at the end of the day, the successful integration of these new technologies will depend on the people who put them to use, and equally importantly, keep them running. It is hard to overemphasize the importance of training and ensuring that the human capital deployed at all levels of the new system understand not only their roles, but how they relate to those of others and the overall objectives of what the system can deliver. A great way to ensure this is taking place is to foster upstream and downstream “field trips” so that team members in different functional areas understand what is going on both up and downstream from them in the system and how what others do impacts them and how they in turn impact others. A great benefit of this approach is to hear your team members say, “I had no idea that’s what’s happens after/before what I do.” Blending cross functional communication with some cross training can go a long way. THE RESULTS ARE ON YOUR INCOME STATEMENT Someone once told me that you can find competitive advantage on your income statement, and I have come to realize they are absolutely right. The investment in a new furnace system, as we’ve talked about here, should not only bring the benefit of added capacity, but should bring new improvements that deliver improved financial results. I hope the ideas and examples we’ve presented show you how you can implement a planning process for new systems that will allow you to maximize the benefits by taking into account all the system input needs as early in the process as possible. We get great satisfaction from helping to make this process as effective as possible, and from seeing the improved competitive position it brings our customers. MAKING YOUR INSTALLATION ASUCCESS